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Refund Policy

Returns

Our Refund Policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Your 100% satisfaction is important to us, so instead of returning your items, you can contact us for a full refund. Why? Return runs counter to our emphasis on sustainability: every return creates more carbon footprint. So just send us an email at support@ecopify.com and tell us what went wrong, send along with a picture of the product, and we'll give you your money back in full. Then if possible, please recycle the products if you no longer wish to use them.

Return Rules

  • Returns accepted for 45 days
  • Free return shipping
  • No restocking fee
  • Acceptable reason/proof

Late Or Missing Refunds (If Applicable)

If you haven’t received your refund yet, first check your bank account again. We only refund onto the original payment method used to make the order.

Please note it can take up to 7 working days for your refund to appear in your account once processed. You will receive a confirmation email once this is completed. 

If you have not received your refund after 7 working days, please contact us at Support@ecopify.com