Why Does Ecopify Shipping Take So Long?

While Ecopify products are eco-friendly and great, in a world where Amazon Prime’s two-day delivery has set the standard for convenience, why does it take Ecopify more than 7 days to get their product to your house?

So, what’s the deal with Ecopify shipping? Why does it take longer than what we’ve grown accustomed to with big-box retailers?

Many customers have complained about having to wait days for their orders to arrive, so in this blog post, we'll dive into the specific reasons why Ecopify shipping takes so long, and what you can do to speed up the process.

By the end, you’ll have a clearer understanding of how Ecopify's shipping system works, and why, when it comes to sustainable products, a little extra patience is often part of the mission.

Why Does Ecopify Shipping Take So Long?

If you’re used to two-day delivery from large online retailers, Ecopify’s shipping timeline can feel surprisingly long at first. However, there are a few intentional reasons why Ecopify shipping takes longer than average:

First, our manufacturer is based in China, and all the eco-friendly products are shipped directly from there. This cuts out the middleman that responsible for your eco-friendly product costing more than it should. (However, this also means that the products have to travel a long distance before they reach US or EU customers!)

Second, to avoid making harmful environmental impacts, we ship the packages directly to you using energy-efficient methods. While this significantly lowers our environmental footprint, it does mean delivery takes a bit more time.

Finally, Ecopify is a small, values-driven business. Unlike massive corporations with automated warehouses and global fulfillment centers, we don't have the same resources. So it can take a bit longer to process and ship your orders.

Summary: Items usually take between 1 to 2 weeks to arrive at your house. That is quite fast if you consider the fact that the product was shipped directly to you from China. While this helps reduce unnecessary storage, handling, and waste, it does mean your order has a longer distance to travel before reaching your doorstep.

Photo: © Elnur via canva.com

5 Common Shipping Delay Causes

Fun Fact: Many online surveys, including MIT Center for Transportation & Logistics show that over 70% of eco-conscious consumers are willing to accept slower delivery if it means reducing environmental harm.

Shipping delays can be frustrating and they often unavoidable. So here are 5 common factors that can contribute to shipping delays:

• High Volume: A sudden or unexpected increase in shipment delivery volumes can overwhelm the delivery company. This is most common during the holiday season when shopping orders skyrocket.
• Holiday: Shipping carriers have their own operating hours and deadlines for holiday deliveries, and this can significantly affect shipping time estimates.
• Weather Conditions: There is only so much a delivery company can do to ensure timely delivery; however, safety must always be a priority. Extreme weather, road shutdowns, and other delays can cause slower transit times.
• Lost Packages: A simple misplacement, damaged shipping label, or merely an accidental removal by a delivery employee can cause a delay or missing package.
• The Coronavirus Pandemic: Delivery times of international shipping can be slow due to many countries taking extensive precautionary measures to prevent the continued spread of the harmful virus.

Summary: Shipping delays can be caused by a variety of factors, including high volume, holidays, weather conditions, lost packages, and the coronavirus pandemic. It is important to be aware of these potential delays and plan accordingly.

Photo: © PoungsaedCreater via canva.com

How To Get My Ecopify Order Ship Faster

International shipping times can vary based on your location, customs processing, and global shipping conditions. While we can’t guarantee an exact delivery date for every order, there are a few steps you can take to help avoid unnecessary delays and ensure your Ecopify order arrives as quickly as possible:

• Avoid Holiday: To avoid unnecessary delays, avoid ordering your eco-friendly products too close to significant holidays such as Christmas, New Year’s, Lunar New Year, or major sales events.
• Be Sure To Enter Your Shipping Address Correctly: Taking a few extra seconds to check your address can save days or even weeks of waiting. Missing apartment numbers, incorrect ZIP codes, or spelling errors can result in packages being held, returned, or rerouted.
• Ask For Tracking Number: When you order from Ecopify, we will inform you by email about your delivery process and when your package arrives. However, our support team can also provide a tracking number to give you plenty more information about your package while it's in transit.

Please be patient and understand our side as well. You should receive your order within 10 to 12 days. However, if you have any concerns about your Ecopify order, don’t hesitate to contact our customer support for assistance.

Summary: While entering a correct shipping address can't really speed up the process, an incorrect shipping address will cause delays in delivery. And it's important to note that shipping times can vary depending on the destination.

Quick Takeaway

Ecopify’s shipping times may be longer than those of large retailers, but there are thoughtful and intentional reasons behind it:

• Long Distance: To avoid making unnecessary environmental impacts, we manufacture our products and ship the freshly made packages directly to you from China.
• Shipping Method: We prioritize energy efficiency over speed to drastically reduce the environmental impact of every package, though it does result in a longer wait for the customer.
• Small Business: Unlike massive corporations with global automated fulfillment centers, Ecopify is a small business. We don't have the same resources as larger retailers, so it can take a bit longer to process and ship your orders.

We understand that waiting for your order can be frustrating, and we appreciate your patience. We're committed to providing you with high-quality products and sustainable shipping practices, even if it means that your order takes a little longer to arrive.

Frequently Asked Questions Relate To This Blog:

Question #1: How do I track my order on Ecopify?

Answer: You will receive email updates regarding your order status from us. Additionally, you can also check your order status by clicking on the profile icon at the top right corner. (A profile will automatically created after you place an order, so you can check your order history, shipping status, and request refunds if necessary.).

Question #2: Why does Ecopify order take so long to arrive?

Answer: To reduce unnecessary environmental impact, we manufacture our products in China and ship the freshly made toothbrushes directly to you. As the result, your order has to travel a long distance before it reaches your house.

Question #3: What can I do to speed up my Ecopify order?

Answer: You can avoid unnecessary delays by not ordering your eco-friendly products too close to significant holidays and ensuring your shipping address is correct at checkout. Also, you can contact Ecopify customer support if you need your order delivered by a specific date. (We will try our best to work it out for you!)

Question #4: What should I do if my Ecopify order has not arrived after the estimated delivery date?

Answer: If your Ecopify order has not arrived after the estimated delivery date, you can contact Ecopify customer support for assistance. We will try our best to track your order and investigate the delay. If the delay is due to a problem with the shipping carrier, we will work with the carrier to resolve the issue and get your order delivered as quickly as possible.